Exhibitors’ Technical Manual

Dear Exhibitor,

This Exhibitor Technical Manual contains important information designed to assist you in preparing for the INS 2026 Exhibition.

The Exhibition will be held in conjunction with the 17^th World Congress of the International Neuromodulation Society (INS 2026) which will take place on 9-14 May 2026 in Lisbon, Portugal.

The exhibition floor plan has been designed to maximize the exhibitor’s exposure to the delegates.

Please read all the information in this manual. It will take you very little time now and could save you a great deal of time later.

Please forward this manual to everyone who is working on this project, including your stand builder, as it contains useful information about the Congress.

We look forward to welcoming you in Lisbon and wish you a successful congress and exhibition!

For further support, please don’t hesitate to contact us:

DIYANA YOSIFOVA
Exhibition & Industry Coordinator
E: dyosifova@kenes.com | T: +41 22 908 0488 Ext. 258Each exhibitor/supporter has received an e-mail with login details to access the Portal.

The Portal enables Supporters and Exhibitors to:

• Submit Company logo and profile
• Order Lead retrieval (Badge scanners)
• Order exhibitor badges
• Submit booth drawing (for “Space Only” booths) and Fascia (for shell scheme booths)

Link to access the Portal https://exhibitorportal.kenes.com

Notes:
The login details has been sent to the person signing the contract. This person is responsible for passing on the login details to third party if needed.
Access to all Portal services will be available only after submission of your company profile and logo.
Only deliverables as indicated in your contract, should be submitted via the Portal. Items not included in your contract will not be processed.

Kenes Group Contacts:

Meeting Organizer

Kenes Group
Rue François-Versonnex 7
1207 Geneva, Switzerland
Tel: +41 22 908 0488
Fax: +41 22 906 9140
Email: ins@kenes.com

Exhibition Manager
Ms. Diyana Yosifova | Kenes Group
Email: dyosifova@kenes.com

Sponsorship and Exhibition Sales
Ms. Victoria Eskenazi | Kenes Group
Email: veskenazi@kenes.com

Registration
Ms. Sandra Silva | Kenes Group
Email: reg_ins26@kenes.com

————————————————————————————-

Official Contractors:

Furniture Rental / *Booth Cleaning/ Graphics & Signage/ *Electricity / Additional Booth Fittings / *Rigging / Plants & Flower Decorations / *Security/ *Waste Removal / *In-Booth Catering / Screens & AV Equipment

LISBOA-FCE
Liliana Borges
E-mail: lisboacc@ccl.fil.pt and liliana.borges@ccl.fil.pt
Tel: + 351 21 892 14 28 l
Mobile: + 351 96 978 53 79
*Exclusive to the CCL

♦ Order Form Furniture

♦ Furniture Catalogue

♦ Order Form Flowers & Plants

♦ Order Form Signage for Shell Scheme Booths

♦ Order Form Security

♦ Order Form Waste Removal Services

♦ Order Form Cleaning Services

♦ Order Form Rigging

♦ Order Form Technical Services

♦ Order Form Electrical Services

♦ Order Form Audio Visual Equipment

Freight Handling & Onsite Logistic Agent

Merkur Expo Logistics GmbH
Patricia Zintel
E-mail: patricia.zintel@merkur-expo.com | Mobile No: + 49 (0) 170 2229525
For shipping instructions and tariff please click here.

Merkur is the exclusive handler inside the venue.

In-Booth Catering

Silva Carvalho Catering
Exclusive Catering Agency for this event
Contact person: Inês Oliva
E-mail: ioliva@sccatering.pt
In-Booth Catering Order form
Deadline: Friday, 10 April

Hostesses & Temporary Staff Hire

Springevents
Margarida Fonseca
E-mail: margarida.fonseca@springevents.pt
Hostesses & Temporary Staff Hire Request Form: TBA

Date	Exhibition Hours
Saturday, 09 May	Exhibition Set-up Space Only Stands	09:00–20:00
Sunday, 10 May	Exhibition Set-up All stands	08:00–16:00
Sunday, 10 May	Exhibition Open	17:00–End of Opening Reception
Monday, 11 May		07:45–17:00
Tuesday, 12 May		07:45–17:00
Wednesday, 12 May		07:15–17:00
Thursday, 14 May		CLOSED
Wednesday, 13 May	Dismantling	17:30–23:00

*Subject to a change

• The timetable is subject to possible changes in accordance to the Scientific Program. Updates to follow up in due time.
• Dismantling of the stands before the official hour is not permitted.
• All shell scheme booths are required to be on time for dismantling from the hour that it is written that it starts, so that they can pack their materials and after that the official builder is being able to dismantle their booth.
• All exhibitors should be in their Booth 30 minutes before the official opening hour.

Set-up and Dismantling Notes

• Empty crates and packaging material must be removed after set-up and no later than Sunday, 10 May at 15:30.
• All aisles must be clear of exhibits and packaging materials to enable cleaning at all times.
• SAFETY SHOES ARE A “MUST” during set-up dates: 09 and 10 May (also for Shell Scheme exhibitors!) and during dismantling on 13 May. Access to the exhibition hall will NOT be allowed without safety shoes.
• Safety Shoes are always compulsory when: design stand builders are working on the space; construction materials are on the aisles; machinery (forklifts, cherry pickers are on the space).
• No Safety Shoes are compulsory when: aisles are empty (no construction material); main set up doors are closed, and no more machinery will be on the space (only transpalets allowed); during this time stand builder can be working inside the booth; this time is for exhibitors to start decorating their booths.
• Dismantling of the booths before the official closing of the exhibition is not permitted.
• Waste removal: It is the exhibitor’s responsibility to dispose of all materials after dismantling.
• Shell Scheme booths -> any equipment, display aid or other material left behind after Wednesday, 13 May 2026 at 19:30 will be considered discarded and abandoned.
• ‘Space Only’ booths -> any equipment, display aid or other material left behind after Wednesday, 13 May 2026 at 23:30 will be considered discarded and abandoned.
• Any charges incurred for waste removal will be sent to the exhibitor.

During Event Notes

• Please note that all exhibitors should be in their booth 30 minutes before the official opening hour.
• Please note that attendees might be passing through the Exhibition area on their way to the halls, poster area, and seating areas, even when the Exhibition is closed. Therefore, please do not leave any visible valuable items at your booth. Additionally, we recommend considering extra security for your booth outside of Exhibition Operating Hours. Security Services Order Form is available in Tab: Booth Services.
• Therefore, please do not leave any visible valuable articles at your booth. In addition, please consider hiring extra security for your booth after Exhibition Operating Hours.

INS Opening Reception & ‘Welcome’ at The Exhibition Area

On Sunday, 10 May you are cordially invited to the INS Opening Reception & ‘Welcome’, which will take place in the Exhibition Hall (Pavilhão 2) from 17:30 to 19:00. Exhibitors are asked to please man their booths during the Opening Reception in the Exhibition Hall.

Action Item	Deadline	Contact Person
Hotel reservation for Staff	As soon as possible	https://hotels.kenes.com/congress/ins26 or email us to: dtomov@kenes.com
Company logo and profile	As soon as possible and no later than Friday, 03 April	Via Kenes Exhibitor’s Portal https://exhibitorportal.kenes.com For enquiries, please contact Diyana Yosifova E-mail: dyosifova@kenes.com
Booth design for approval (Applicable for ‘Space Only’ booths)	Friday, 03 April
Text for Fascia (Applicable for Shell Scheme booths only)	Friday, 03 April
Lead Retrieval Barcode Readers Order	Friday, 24 April Onsite rate will apply for orders received after this deadline
Exhibitor Badge Registration and Additional Badge Order	Saturday, 18 April	For enquiries, please contact the Registration Department E-mail: reg_ins26@kenes.com
Hostesses & Temporary Staff Hire	TBA	Springevents Contact person: Margarida Fonseca. E-mail: margarida.fonseca@springevents.pt Hostesses & Temporary Staff Hire Request Form: click here to download
Rigging* (‘Space only’ booths)	Thursday, 09 April After this deadline additional late fee of 50% will be applied. Stock upon availability.	LISBOA-FCE Please visit “Booth Services” section for order forms and catalogs. For inquiries, please contact LISBOA-FCE team by e-mail: lisboacc@ccl.fil.pt and liliana.borges@ccl.fil.pt
Electricity order*
Furniture Rental
Shell Scheme Extras
Graphics/Signage
Daily Booth Cleaning*
Waste removal services*
Plants & Floral decorations
Security*
Telecommunications and AV Equip. (Screens, Laptop, Desktop)
In-booth Catering*	Friday, 10 April	Silva Carvalho Catering Contact Person: Inês Oliva E-mail: ioliva@sccatering.pt In-Booth Catering Order form
Dedicated Wi-Fi / Internet*	TBA	Exhibition Manager Diyana Yosifova E-mail: dyosifova@kenes.com
Delivery Information
Door to Door Shipments	Please contact MERKUR	Merkur Expo Logistics Contact person: Patricia Zintel E-mail: patricia.zintel@merkur-expo.com Mobile: + 49 (0) 170 2229525
Airfreight Shipments
Deadline for pre-alert of your shipment at the Advance Warehouse	Friday, 24 April 2026
Deadline for the arrival of your shipment at the Advance Warehouse	No later than Tuesday, 28 April 2026
Deadline for application of time slot Exhibition goods – Direct Deliveries to Conference Venue	Friday, 24 April 2026 Subject to time slot Please note there should be a person from your side onsite to receive your deliveries.

Exhibition Floor Plan

For most updated floor plan and list of exhibitors, please click here.

The floor plan has been designed to maximize the exhibitor’s exposure to the delegates.

List of Exhibitors

Please see all exhibitors listed here: https://ins-congress.com/confirmed-exhibitors-supporters/

• Each exhibiting company is entitled to free exhibitor badges. The amount of free exhibitor badges is stated in your contract, and determined by your booth size.
  Two exhibitor badges will be given for the first 9 sqm booked, and one additional badge for each 9 sqm thereafter.
• The exhibitor badges allow access to the Exhibition area and to the INS Opening Reception & ‘Welcome’.
• Exhibitor badges will be personalized i.e. they will include the name of the badge holder as well as the country and company name.
• Please submit the list of individual names via the Exhibitors Portal no later than 18 April 2026. 
• Exhibitor badge holders are not eligible for CME/CPD credits and will not be listed in the list of participants (if applicable).
• Exhibitor badges can be collected on-site. Please note that badges will not be mailed in advance.
• Additional exhibitor badges may be purchased online through the Exhibitor’s Portal, at the rate of EUR 650 per badge.
  Companies may purchase a maximum number of exhibitor badges as follows:
  Booths of up to 60sqm – 15 exhibitor badges
  Booths larger than 60sqm – 25 exhibitor badges
  
  Notes:
  – Deadline for ordering additional exhibitor badges via the Exhibitor Portal: 18 April 2026.  
      Link to access the Portal https://exhibitorportal.kenes.com
  – Please make sure that your company profile has been submitted via the Exhibitor’s Portal before placing an order.

• All company representatives are required to wear exhibitor badges to access the Exhibition. Company representatives not wearing their badges will not be allowed to access the Exhibition. Exhibitor badges are for the use of company personnel manning the booth and should not be used to bring visitors to the Exhibition.

For any enquiries related to registration, please contact the Registration team by e-mail at: reg_ins26@kenes.com

Access to the Exhibition Hall during Set-up and Dismantling

Everyone must be fully registered to enter the exhibition hall during set-up and dismantling periods.

For this reason, stand builders/contractors/exhibitors must register in advance all of the personnel that are required to be on-site during set-up and dismantling periods.

The following information should be submitted to the Exhibition Managers, by email, no later than Friday, 3 April 2026 to dyosifova@kenes.com.

Full name

Passport numbers

Name of the exhibit company

Name of the contractor/stand builder

Booth number

The Kenes group will provide visible identification, valid only for set-up or dismantling.

Click here to download the template, please fill only the green columns.

It is not necessary for persons with an Exhibitor Badge to additionally issue a set-up and dismantling pass.

Make sure to pre-register all personnel in order to avoid delays once you arrive on-site.

The Exhibition will be held in Pavilion 2 (Rio Pavilion / Pavilhão do Rio) which is located on the Ground level.
Kindly note that the hall name as will be displayed in all publications as well as onsite signage will be “Exhibition Hall”.
For virtual tour of Pavilion 2 click HERE.
For technical specifications of Pavilion 2 click HERE.

Please note that the balcony and stairs will be accessible to delegates, and the top elements of the booths will be visible from above.
Therefore, please ensure that all top surfaces are neatly finished and covered.

Build-Up Height

– The maximum building height for the top of all elements is 5 meters (including hanging banners)
– Important note: the ceiling bellow the gallery has a maximum construction height of 2.5 meters (Booths 09-19, 28 and 37-47)
–  Shell scheme booths build up height is 2.5 meters

Exhibitors with booths higher than the maximum permitted height will not be allowed to set-up their booths.

Kindly note:

• Any part facing adjacent booths that is above 2.5m in height (back-to-back wall) needs to be designed with neutral tones (preferably white). The backwalls (reverse side) of any booth that is adjacent to another booth – over 2.5m in height – must be nicely finished, free of exposed wiring, graphics, or logos, to maintain a clean and professional appearance.
• Structures installed for specific events, exhibition stands including installations, special structures and exhibits as well as advertising displays must be sufficiently stable that they do not pose a threat to public safety and order and, in particular, that they do not endanger life and health.
• Exhibitors / customers are responsible for ensuring the load-bearing capacity and stability of such structures and may be required to furnish the relevant proof.

Floor

Floor type: Granite.

Maximum floor load: 2.000kg/sqm

Power supplies and other utilities, such as internet cables, are typically distributed to booths via the floor. However, it is crucial to verify this with us in advance, as these may vary depending on the specific booth location and your unique requirements.

♦♦Important♦♦:

• Exhibitors are required to have floor cover or carpeted floor within their booth space (note that shell scheme booths already come with carpet).
• All floor coverings must be secured and maintained so that they do not cause any hazard.
• Fixing the floor covering to the hall floor may only be possible if the exhibitor/builder’s use approved tape.
• Exhibitors and stand builders are responsible for ensuring that the exhibition floor is left in the same condition it was found in. Any damage or soiling that cannot be removed during routine cleaning will be charged to the exhibitor or stand builder.
• Mechanical damage or soiling which cannot be removed during the normal cleaning and maintenance of the floor will be repaired at the expense of the person/company causing the damage.

Raised Floor/Platform

The organizers and the Venue must be informed if the booth has a platform (when submitting the drawings for approval), as well as the scheduled set-up (day and time). Without this information the Venue/ Official Contractor will not be able to provide the requested service(s) and the prepayment will not be refunded. Before placing the platform, the exhibitor/stand builder must confirm that service(s) provided by the Official Contractor (electricity, water, cables, Internet, etc.) are in the right place. Access to the service points/water tramp/electricity tramp are compulsory when a platform is installed (keep those points accessible). Once the platform is installed, no new services that need to go under it will be accepted.

Please note that if your booth has a platform/raised floor, you are required to provide either a ramp* or sloped edging around the entire booth** to ensure access for people with disabilities. The platform sides must be closed and finished neatly. The platform edges must be safe, secured and easily visible to avoid trip hazard.

*For your reference, see below an image showing a ramp:

**For your reference, see below an image showing sloped edging around the entire booth:

Ceiling Rigging

Ceiling hanging is permitted.

Ceiling Hangings

• The maximum building height for the top of all elements, including hanging banners, is 5 meters
• Lighting trusses maximum height: 7.5 m
• All rigging must be executed by AVK, the venue’s designated rigging partner. AVK/CCL must approve any rigging request.
• Please send your rigging plan no later than Thursday, 09 April.
• Rigging order form can be found HERE.

Exhibitors using independent contractors are required to submit the following for the organizer approval:

1. A scaled drawing (scaled 1:200 DWG), including elevation views of the proposed booth to be built.
2. Position of your booth on the floorplan with orientation
3. Utility connections: electrical, water and drainage – a list of all appliances
4. The name and contact details of the construction company.

Please submit the files through the Kenes Exhibitor’s Portal: https://exhibitorportal.kenes.com

Each exhibitor will be contacted with login details to access the Exhibitor’s Portal.

Deadline: Friday, 03 April 2026

Construction Notes:

• All exhibits are to be displayed to avoid blocking aisles, obstructing adjoining stands, or damaging the premises.
• Exhibitors are kindly requested to allow sufficient see-through areas that ensure clear views of surrounding exhibits. Entire side-way walls will not be approved. You are only allowed to build walls that covers third of each side.
• Island booths should be partly accessible on all “open” sides. We try to keep the exhibition as open and inviting as possible. Wall construction alongside aisle is allowed but max 1/3 of side to side may be covered.
• Construction finish must be perfect in all the stand’s visible areas, including rear sides and top elements.
• Advertising on the boundary with other stands is prohibited.
• Multilevel structures are not permitted.
• Arches, bridges, or similar constructions connecting two or more Booths are not permitted.
• The maximum building height for the top of all elements is 5 meters.
• Structures installed for specific events, exhibition stands including installations, special structures and exhibits as well as advertising displays must be sufficiently stable that they do not pose a threat to public safety and order and that they do not endanger life and health.
• Exhibitors / customers are responsible for ensuring the load-bearing capacity and stability of such structures and may be required to furnish the relevant proof.
• Any part facing neighboring stands that is above 2.50 m in height needs to be designed with neutral surfaces (white or grey).
• Special care must be taken to ensure that the visitors will be inside the booth and not standing in the aisle. For example:
  • Screens or any kind of equipment to be shown or demonstrated may not be placed directly on the edge of the stand contracted in order to ensure that the visitor viewing the screens/equipment will be inside the booth and not blocking aisle traffic.
  • Any counter, desk etc. or device (i-pads, touch screens etc.) which attract visitors may not be placed immediately at the borders of the booth facing the aisles (there should be a reasonable distance from the edge of the booth)
  • Coffee bars or other F&B-stations must be inside the booth area to ensure that the visitors are standing and queuing up inside the booth area and not standing in the aisle.

Kindly note:

• The organizers will not approve booths that do not comply with the accepted standards until the necessary changes have been made.
• Work cannot commence until the booth drawings are approved by the organizers.
• The used spaces must be returned to the CCL completely clear of all items and the Exhibition areas restored to their original state.
• We recommend Exhibitors using independent booth contractors to include a site visit in the planning process to assure a smooth and well planned set up. Please contact the Exhibition Manager at dyosifova@kenes.com to coordinate a visit.

Raised Floor/Platform

The organizers and the Venue must be informed if the booth has a platform (when submitting the drawings for approval), as well as the scheduled set-up (day and time). Without this information the Venue/ Official Contractor will not be able to provide the requested service(s) and the prepayment will not be refunded. Before placing the platform, the exhibitor/stand builder must confirm that service(s) provide by the Official Contractor (electricity, water, cables, Internet, etc.) are in the right place. Access to the service points/water tramp/electricity tramp are compulsory when a platform is installed (keep those points accessible!). Once the platform is installed, no new services that need to go under it will be accepted.

Please note that if your booth has a platform/raised floor, you are required to provide either a ramp* or sloped edging around the entire booth** to ensure access for people with disabilities. The platform sides must be closed and finished neatly. The platform edges must be safe, secured and easily visible to avoid trip hazard.

*For your reference, see below an image showing a ramp:

**For your reference, see below an image showing sloped edging around the entire booth:

Ceiling Rigging

Ceiling hanging is permitted.

• The maximum building height for the top of all elements, including hanging banners, is 5 meters
• Lighting trusses maximum height: 7.5 m
• All rigging must be executed by AVK, the venue’s designated rigging partner. AVK/CCL must approve any rigging request.
• Please send your rigging plan no later than Thursday, 09 April.
• Rigging order form can be found HERE.

All electrical set up must be approved by CCL and the links to the general mains can only be made by same services. CCL will not be responsible for connecting to the mains apparatus that do not correspond to the

information provide, and the exhibitors must name the person responsible for the stand’s electric installation project. Damage caused to the mains or to the specific point by these connections is the sole responsibility of the exhibitors. It is essential that exhibitor give the power needed in the booth

Please refer to the order form – click HERE.

Power supply to the exhibits will be switched off after the exhibition closes every evening. Exhibitors who require 24 hours electricity supply should contact the official contractor.

It is essential that exhibitor give the power needed in the stand. Damage caused to the mains or to the specific point by these connections is the sole responsibility of the exhibitors.

1:1 Meeting Scheduler – Kenes Connect

We are delighted to offer you an exciting opportunity to maximize your visibility and engagement at INS 2026 with 1:1 Meeting Scheduler, our new smart meeting scheduling feature.

With 1:1 Meeting Scheduler, you can:

• Enable delegates to book one-on-one meetings directly with your team
• Increase onsite traffic and strengthen your brand visibility
• Highlight your key projects to attract the right audience
• Connect with attendees genuinely interested in your company and projects
• Manage all your meetings easily through the Exhibitor Portal

Price: 750 EUR

Deadline for ordering the service: 10 days prior to the Congress

1:1 Meeting Scheduler is available to purchase from the Exhibitor’s Portal https://exhibitorportal.kenes.com

 ✨ Don’t miss out! As this is our first launch, we’re offering 1:1 Meeting Scheduler at a reduced price for this year only. Take advantage of this exclusive opportunity to connect, engage, and grow your impact at INS 2026.